Learn what to check in completed projects, quotations, payment schedules, warranties, installation teams and site visits.
Ask to see completed projects
3D renders show an intention, not the final build quality. Ask for photos, video walkthroughs or an approved address of completed work so you can assess joinery, hardware and finishing.
Read the quotation carefully
A trustworthy quotation should specify carcass material, door material, edge banding, hardware brand, worktop and installation. A vague per-foot price makes it difficult to compare contractors fairly.
Confirm payment and warranty terms
Ask when deposits, progress payments and final balances are due. The business should also provide written warranty terms, including coverage, exclusions and the process for handling post-installation issues.
Confirm the installation team and site visit
Ask whether installers are in-house or subcontracted, and who handles adjustments after installation. A site visit before a final quotation is important because wall alignment, plumbing and electrical points affect the design.
Frequently Asked Questions
What should be included in a kitchen cabinet quotation?
The quotation should identify carcass material, door material, edge banding, hardware brand, worktop and installation cost separately.
What payment schedule is fair for cabinet work?
Payment schedules vary, but the business should clearly explain the deposit, production, delivery, installation and handover stages before work begins.
Do Malaysian cabinet contractors usually offer a warranty?
Many established specialists offer warranty coverage for hardware and workmanship. Always request the exact written terms before signing.