Privacy Notice
Wayes Design, together with its subsidiaries and affiliated entities (“JY DIRECT TRADING SDN BHD”), respects your privacy and protects your personal data in accordance with the Personal Data Protection Act 2010 (“PDPA”). This Notice explains how we collect, use, store and disclose personal data of our existing, prospective and past clients, business contacts and staff.
By communicating with us, using our websites, or engaging our interior and cabinet services, you agree to our processing of your personal data as described here.
If you choose not to provide, or restrict our access to, your personal data, we may be unable to deliver the products, design services or consultations you request, or to send you project updates, notices and service communications.
1. Personal data we collect
We collect data through website enquiries, forms, phone calls, messaging platforms, emails, events, credit reporting agencies, regulatory bodies and business partners. It may include:
- Full name or registered business name.
- Age, gender, date of birth, nationality, race or health status.
- Contact details (phone numbers, addresses, email addresses).
- NRIC, passport or company registration numbers.
- Marital status, family details, employment records, income range and professional background.
- Payment, credit card or banking details.
- Tax identification, EPF/SOCSO numbers or background checks.
- Any other information needed to identify you or your household to carry out our design and business operations.
2. Why we use your data
- Fulfilling contracts, design orders, interior projects and sales agreements.
- Managing client accounts, internal administration, troubleshooting, testing, analytics and service improvements.
- Using event photos or video that include you on our digital platforms, print materials and portfolio.
- Running our website and systems, including technical logs (IP addresses and cookies).
- Complying with laws, government requests, directives or court orders.
We keep your data for as long as needed to meet legal and operational requirements, including after our engagement with you ends.
3. How we protect it
We use physical, electronic and procedural safeguards. Access is limited to people who need it for their work, supported by secure servers, firewalls and access controls.
4. Who we share it with
We keep your data confidential, but you agree that we may share relevant data with:
- Our subsidiaries and affiliated entities.
- Contractors, installation teams, suppliers, vendors and logistics partners working on your project.
- Authorised business agents, legal and financial advisers, auditors and banks.
- Government bodies, law enforcement or regulators when required by law.
We are not responsible for information you disclose voluntarily to third parties, or for the data practices of independent third parties.
5. Your choices and rights
You may ask to access, correct or limit the use of your personal data. Please contact us through our website or your usual project contact, and tell us what you need.
We may decline a request where the law permits, or where it would affect others’ privacy, is not made in good faith, or is impractical. Unless you tell us otherwise in writing, we assume you authorise us to process your data for the purposes above.
6. Changes to this Notice
We may update this Notice from time to time. Please check this page regularly.